Shipping & Delivery Policy

Welcome to Diamond Blue

Thank you for shopping with Diamond Blue. We are committed to providing a reliable and convenient shopping experience for customers across Pakistan.

Please review the following Shipping & Delivery Policy before placing your order.

Order Processing

• Orders are normally processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been dispatched, you will receive tracking information through your registered contact details, where available.

Delivery Across Pakistan

Diamond Blue delivers orders across Pakistan.

• Estimated delivery time: 2–5 business days
• Delivery times may vary depending on the destination, courier operations, public holidays, weather conditions, sales periods, and other unforeseen circumstances.
• Remote or hard-to-reach areas may require additional delivery time.

Shipping Charges

Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.

If a promotional offer includes free shipping, the applicable terms of that promotion will apply.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

Payment options available to you will be displayed during checkout or confirmed when your order is placed.

Order Tracking

Once your order has been dispatched, tracking information may be provided through your registered email address or phone number.

You can use the provided tracking information to monitor your shipment.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur because of:

• Courier delays
• Public holidays
• Weather conditions
• High order volumes
• Remote locations
• Unforeseen circumstances

If your order is significantly delayed, please contact Diamond Blue for assistance.

Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, please refer to our 7 Days Return & Refund Policy.

Returns & Refunds

Diamond Blue offers a 7-day return period for eligible products starting from the date the customer receives the order.

For complete eligibility requirements, return procedures, and refund information, please refer to our 7 Days Return & Refund Policy.

Product Information

We make every effort to display product images, colors, specifications, and details as accurately as possible.

However, slight variations may occur because of screen settings, photography, lighting, or manufacturing differences.

Warranty

Warranty coverage varies by product and will be clearly mentioned on the relevant product page.

Where applicable, warranty coverage generally applies to eligible manufacturing defects and does not cover damage caused by accidents, misuse, unauthorized repairs, improper handling, or conditions outside the stated warranty terms.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact:

Diamond Blue
Email: diamondbluepk@gmail.com

We appreciate your trust in Diamond Blue and look forward to serving you